Facilities management
- Spend
- Recurring service charges, overlapping billing periods, unsupported additional works.
- Commercial
- Reactive works outside the schedule, failed access, aborted attendance.
Industries
Complex supply chains and contract-heavy delivery
Leakage concentrates where volume is high, contracts are long and delivery evidence sits away from the finance system.
Sector focus
Where we work
Construction
- Spend
- Duplicate subcontractor invoices, rate mismatches, retention held incorrectly.
- Commercial
- Unbilled variations, compensation events, delay and disruption, under-certification.
Infrastructure and rail
- Spend
- Framework rate drift, indexation errors, missed volume rebates.
- Commercial
- Possession changes, standby and waiting time, client-caused rework.
Waste and environmental services
- Spend
- Tonnage and lift discrepancies, cancelled services still invoiced.
- Commercial
- Contaminated load charges, failed collections, additional journeys.
Cleaning and security
- Spend
- Headcount and hours billed above rota, unapplied credits for absence.
- Commercial
- Additional cover, short-notice deployment, disputed SLA deductions.
Logistics
- Spend
- Duplicate freight invoices, surcharge errors, accessorial charges without evidence.
- Commercial
- Waiting time, wasted journeys, failed delivery access.
Multi-site estates
- Spend
- Site-level duplication, utility and service overlap across entities.
- Commercial
- Instructions issued locally without a priced variation.
Shared service centres
- Spend
- High-volume duplicate payments, supplier master duplication, split invoices.
- Commercial
- Scope creep absorbed silently across business units.
Public and regulated services
- Spend
- Framework compliance, evidence of delivery, audit-ready trails.
- Commercial
- Entitlement documented to a standard that survives external scrutiny.
Examples describe the categories Recovery Agent tests for. They are not statements of results achieved for any named organisation.
Sector experience matters, evidence matters more.
Tell us about your portfolio and we will assess where recovery is most likely to be provable.